Shipping policy
Shipping Policy
Last updated: June 8, 2026
Order Processing
At Dolcia, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for order processing. Once your order has been dispatched, you will receive a tracking email with details on how to monitor the status of your shipment.
Domestic Shipping — United States
We offer various shipping options to ensure your package arrives quickly and efficiently. The following rates and estimated delivery times apply:
| Shipping Method | Rate | Estimated Delivery |
|---|---|---|
| Standard/Free | Free | 3-7 business days |
| Expedited | Calculated at checkout | 2-4 business days |
| Express | Calculated at checkout | 1-3 business days |
International Shipping
For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We recommend checking with your local customs agency for estimates on these additional fees.
Order Tracking
Once your order has shipped, you will receive a tracking email with a unique tracking number. You can use this number to track the status of your shipment on the shipping carrier's website.
Lost or Damaged Shipments
If your shipment is lost or damaged, please contact us at support@dolcia.shop within 10 days of the expected delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions or concerns about your shipment, please don't hesitate to contact us. You